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    Japanese Ceramics

    Japanese Ceramics

    Explore a wide selection of traditional Japanese pottery and porcelain, including Arita... 

    Japanese Ceramics

    This page introduces Japanese traditional folding fans, Sensu.We offer a wide variety of colors, ranging from vibrant hues to subtle tones.All our products are high quality and handmade. Good for interior decorations and gifts for your friend.

    Folding Fan

    Explore Japanese traditional folding fans (Sensu), handcrafted with care and available in... 

    Folding Fan

    This page introduces Japanese lanterns(lamps) made of wood. These products are Kumiko crafts, Japanese traditional fine workmanship.All our products are high quality and handmade.

    Lanterns

    Discover Japanese lanterns (lamps) made from wood, featuring Kumiko craftsmanship and traditional... 

    Lanterns

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    Request a Product

    Have a product in mind that you'd like to see in our store? Let us know! We're always looking to expand our offerings based on your needs and preferences. Fill out the form below to suggest a new product, and we'll do our best to make it available.

    Request

    FAQ

    What payment methods do you accept?

    We accept credit/debit cards (Visa, Mastercard, AMEX), PayPal, Shop Pay, and other secure payment options.

    Can I cancel or modify my order after placing it?

    Orders can be modified or canceled within 24 hours of purchase. Please contact us as soon as possible.

    Email: info@kcfg-japan.com

    How long does delivery take?

    Our standard process time is 1-3 business days and it will take 2-5 business days after shipping. We will send an email to you after your items have been shipped.

    Can you arrange scheduled delivery?

    No, we do not offer scheduled delivery. However, if you would like your order to be shipped after a specific date, we can arrange the shipping date from Honolulu. Please contact info@kcfg-japan.com within 24 hours of your purchase.

    Can I track my order?

    Yes. We will send an email titled "A shipment from order #xxxx is on the way", which includes the carrierโ€™s tracking number. Please check the email to track your order.

    What should I do if my order hasnโ€™t arrived within the estimated delivery time?

    Please email info@kcfg-japan.com, and we will respond within a few business days.

    Do you ship outside the United States?

    Unfortunately, we are currently unable to ship outside the U.S. due to limited resources. However, we are planning to expand internationally in the future. Please check our News section for updates.

    How much does shipping cost from Japan to the U.S.?

    Shipping costs vary depending on the product. When you proceed to checkout, shipping charges will be calculated automatically and displayed in the total payment amount.For more details, please visit our Shipping Policy page.

    Are there any import taxes or customs fees for U.S. customers?

    All customers donโ€™t need to pay any import taxes or customs fees. If for some reason, you are charged those fees,, please let us know. We will refund you those incurred costs.

    Are the woodcraft items made from natural materials?

    Yes! Our woodcrafts are made from high-quality Japanese natural materials such as cedar, cypress, and cherrywood, using traditional techniques.

    What qualifies as "Authentic Japanese Traditional Products"?

    "Authentic Japanese Traditional Products" refers to handcrafted or historically significant items made in Japan using traditional techniques, materials, and cultural heritage. At Kachลfลซgetsu, we only sell genuine, traditionally crafted Japanese products.

    Where are your products made?

    All of our products are handcrafted by skilled artisans in Japan, which is why we proudly call them โ€œAuthentic Japanese Products.โ€

    Do you accept returns or exchanges?

    Yes! We offer a 30-day return policy. Items must be returned in their original condition (unworn, unused, with tags, and in original packaging). A receipt or proof of purchase is required.

    To initiate a return, email us at info@kcfg-japan.com. Returns should be sent to: 800 S.Beretania St, Ste.240, Honolulu, HI 96813

    Please note: Shipping costs are non-refundable.

    For more details, visit our Refund Policy page.

    What should I do if I receive the wrong item?

    Please contact us as soon as possible, and we will arrange for the correct item to be shipped at no extra cost.

    Email:info@kcfg-japan.com

    What should I do if my item arrives damaged?

    If your order arrives damaged, please contact us with a photo within 72 hours of receiving it. We will arrange a replacement or refund.

    Email:info@kcfg-japan.com

    Do you offer wholesale or bulk orders for businesses?

    It depends on the product, as our items are handmade. However, feel free to inquire for more details. We may offer special pricing and bulk orders, but we do not offer bulk orders to retailers.

    Do you offer gift wrapping or personalized messages?

    Yes! Gift wrapping is available for select items. If the item is eligible for gift wrapping, the following button will appear on the product description page.
    [๐ŸŽ Add gift wrap]

    Can you remove price information from the package for gifts?

    We donโ€™t putย any prices in/on the package.

    How can I contact customer support?

    You can reach out to us via email. We will respond within a few business days.
    Email: info@kcfg-japan.com